Managed IT Services in
Edmonton and Alberta
xFacilitator
Entrepreneurs need reliable technology management to stay competitive. Our Managed IT Services provide comprehensive solutions tailored specifically for today's small Canadian business to stay competitive and focus on what truly matters - driving business growth.
What are managed services?
Managed services are a business to business (828) partnership that outsources critical business functions at a predictable cost, providing unlimited support and proactive management to offload technology headaches, allowing business to focus on their operations.
Predict Costs, Drive Value
Our managed services provide you with the expertise and responsibility needed to run your business seamlessly, with proactive recommendations to enhance performance and drive success.
Why Choose xFacilitator for Managed IT Services in Edmonton and Alberta
Cost-Effective Solutions
Partnering with a managed services provider (MSP) allows you to access a team of experienced professionals without the overhead costs associated with hiring an in-house IT department. This means predictable monthly expenses and significant savings.
Proactive Technology Management
Our managed IT services offer 24/7 monitoring and support, ensuring that your systems are always running smoothly. We handle everything from software, hardware, and cybersecurity, allowing you to concentrate on your core business operations.
Scalability and Flexibility
As your business grows, so do your IT needs. Our services are designed to scale with you, providing the flexibility to adjust resources as needed without the hassle of managing additional staff or technology.
Key Benefits of Our Managed IT Services
Simplicity
We speak in your language. Our experts take care of the technical details, allowing you to focus on strategic initiatives that drive growth.
Responsive Support
Benefit from a dedicated team of IT professionals who are committed to being there when you need them.
Essential Cybersecurity
Always included. Even for the smallest business it's essential for survival.
How we Simplify Technology
IT can be confusing. That's why we've simplified how we do business so that you as the business owner can understand exactly what is being delivered. We include everything you need to achieve high standards and reliability.
Managed Cloud Services
- For your whole team: Remote user support that includes domain, email, application access control, continuous backups, and regular performance reporting. Essential cybersecurity monitoring is included.
Managed Compute Services
- For all your hardware: Purchasing and setup of physical devices, asset lifecycle management, backups, network monitoring, remote troubleshooting, onsite support, and robust security measures.
Managed Cyber Services
- For incident response: Immediate remediation when breaches happen, phishing awareness training to protect against them, and weekly security reports to keep your business safe from cyber risks.
No Obligation Discovery
Are you ready to transform your business with effective technology management? Contact us for a complimentary assessment of your current IT infrastructure. Let us show you how our managed IT services can enhance operational efficiency, reduce costs, and secure your business against evolving cyber threats.
By choosing our managed IT services across Canada, you're not just investing in technology-you're investing in the future success of your business.
Frequently Asked Questions (FAQs)
How does your pricing work?
Our pricing is based on a per-human, per-machine, and per-site model, billed as consumed per month which makes costs predictable and scalable. We can customize pricing based on different user types and their specific needs within your organization.
What is your response time for IT issues?
Response time vary depending on engagement level. We offer SLE's (Expectations) and SLA's (Agreements). Our standard response time for critical issues is within 30 minutes. For non-critical issues, we respond within 2 business hours. We offer 24/7 support for urgent matters.
How do you ensure the security of our data?
We implement multi-layered security measures, including advanced firewalls, encryption, regular security audits, and employee training. We're compliant with industry standards like ITIL and SOC2, and we continuously update our security protocols to address emerging threats.
Can you support remote workers?
Naturally. We provide comprehensive support for remote work setups, including secure VPN access, cloud-based collaboration tools, and remote desktop support. Our solutions ensure your team can work efficiently and securely from any location.
What are Managed IT Services?
Managed IT Services involve outsourcing your IT management to experts like xFacilitator. We provide proactive monitoring, maintenance, and support for your entire IT infrastructure, including users, networks, devices, and cybersecurity. Our services are designed to optimize performance, enhance security, and reduce downtime.
How do Managed IT Services differ from traditional break/fix IT support?
Unlike traditional break/fix models that respond to issues after they occur, our Managed IT Services take a proactive approach. We continuously monitor your systems to prevent problems before they impact your business, resulting in less downtime and more predictable IT costs.
What services are included in your Managed IT offering?
Our Managed IT Services are broken into Cloud, Compute, Cyber, and Compliance and can be purchased as needed. They all include 24/7 system monitoring, help desk support, data backup and recovery, software updates, and strategic IT planning.
Connect with Us
Empower your business with the technological excellence of xFacilitator, your trusted partner in Managed IT Services.
Transform your business with our Managed IT Services. Contact us today to explore how our expert solutions can streamline your operations and secure your technological future.
For inquiries and more information:
- Phone: +1 (888) 274-3530