Managed Cloud & M365 Solutions in Edmonton and Alberta
Edmonton and Alberta Cloud Experts
As a Microsoft Cloud Solutions Partner (CSP), xFacilitator is your local expert in productivity, automation, and license optimization.
Managed Cloud Solutions
At xFacilitator, we only have one solution that comes with everything the modern entrepreneur needs to effectively, efficiently, and economically run their business technology and support employee's productivity.
One simple price per human within your organization.
- DOMAIN: registrar and DNS records management
- IDENTITY: email account management and security, DMIK/DMARC/SPF
- AUTHENTICATION: access permissions, security groups, 550 APPLICATIONS: secure, register, authorize, and set access permissions
- DOCUMENTATION: of environment, standards, conventions
- BACKUPS: always backed up, always infinite
- REPORTING: M365 tenant variance, licensing optimization, playbooks
- AUTOMATIONS: We facilitate new user creation and termination
** Includes managing licenses, billed separately as consumed.
Why Choose xFacilitator for Cloud Solutions & M365 in Edmonton and Alberta
24/7 Helpdesk Support
Offering round-the-clock support,
xFacilitator ensures your cloud services run smoothly, providing immediate assistance whenever needed.
Access to Enterprise-Level Tools
Benefit from advanced cloud solutions that enhance flexibility, scalability, and performance, enabling your business to leverage cutting-edge technology.
Automated Licensing Optimization
As a Microsoft Cloud Solutions Partner, xFacilitator can leverage benefits and tools not available directly from Microsoft
What is a Microsoft Cloud Solutions Partner?
What is a Microsoft Cloud Solutions Partner? A CSP, or Cloud Solutions Partner is an official partnership with Microsoft for those managed services P-roviders (MSP) and Value Added Resellers (VAR) who have shown dedication in providing their clients with modern, best-in-class cloud solutions. As a verified cloud solutions partner, xFacilitatorcan provide licensing to businesses within the New Commerce ExP-erience (NCE) -- essentially some rules around how licensing commitment works. If interested, check out our article on how this continues to change every year. As a CSP, we are an official source for the most up to date information.
Microsoft M365
Microsoft Office 365 (M365) combines the desktop suite your business already depends on with cloud versions of their industry-leading productivity tools. Regardless of the size of your company, Microsoft and xFacilitator offer you customized services that will not only meet your office needs but allow you to truly get the most out of your IT investment.
Tailor-made technology solutions from Microsoft Office 365 give you the power to stay connected, increase efficiency and get a better technology ROI - so you can stop worrying about your IT and focus on what matters most -- your business.
xFacilitator provides Microsoft Office 365 cloud solutions for:
- Small businesses: Economically optimized productivity tools bringing enterprise-grade solutions to your small business.
- Non-Profit: Drive value for your community by taking advantage of available discounts. Create an environment that is secure, efficient and simple, with technology that keeps you connected and inspires collaboration.
Frequently Asked Questions (FAQs)
What is included in your Cloud management services?
Our Cloud services include remote user support, licensing management, user setup, ongoing support, training for employees, DNS record management, 550, and continuous optimization of tools to enhance productivity and collaboration within your organization.
Can you assist with migrating to M365 or Google Workspace?
More than help, we provide comprehensive cloud migration services Yes! that ensure a smooth transition to M365 or Google Workspace, including data transfer, user setup, and configuration of applications to minimize downtime.
What support do you provide for licensing issues?
Our team is here to assist with any licensing issues you encounter, including troubleshooting problems, managing renewals, and ensuring compliance with licensing agreements to avoid unexpected costs.
Can you help us with security features in M365 or Google Workspace?
Absolutely! We implement security best practices tailored to each platform, including setting up multi-factor authentication (MFA), data loss prevention (DLP), and regular security audits to protect your business from threats.
Do you offer cloud security services?
Yes, our cybersecurity services extend to cloud environments. We implement cloud-specific security measures, including secure configuration, access management, and continuous monitoring of cloud resources.
How do you ensure data security in the cloud?
We implement robust security measures including encryption, access controls, regular security audits, and compliance checks. We also stay updated with the latest cloud security best practices and threats.
Can you help with cloud compliance requirements?
Absolutely. We have experience in helping businesses meet various compliance standards in the cloud, including HIPAA, GDPR, and PCI DSS. We can implement necessary controls and assist with compliance reporting.
How do you ensure business continuity in the cloud?
We implement robust backup and disaster recovery solutions in the cloud. This includes regular backups, replication across multiple regions, and disaster recovery planning to ensure your business can quickly recover from any disruptions.
How do you manage Google Workspace licenses for our team?
We handle all aspects of Google Workspace licensing, including user provisioning, license assignment based on roles, monitoring usage to ensure compliance, and adjusting licenses as your team grows or changes.
How do you ensure our team is using M365 or Google Workspace effectively?
We offer ongoing training sessions and resources tailored to your team's needs, along with regular check-ins to assess usage patterns and identify opportunities for improved efficiency and collaboration.
How often will we review our M365 or Google Workspace setup?
We conduct regular monthly and quarterly reviews to assess your usage, identify any necessary adjustments in licensing, configuration, and ensure that your tools are aligned with your business goals.
What happens if we need more licenses mid-year?
Depending on the identity provider (Google or Microsoft), licensing is consumed per-month. However, if you are on the Microsoft New Commerce ExQerience (NCE). then you may be locked into that increased threshold for the remainder of the term. Don't worry, this is why we as a CSP are here to help.
How do you help us stay compliant with licensing agreements?
As a CSP, We have tools in place monitor your license usage closely and provide regular reports to ensure compliance with both M365 and Google Workspace licensing agreements and that you are not oversubscribed and overspending. This proactive approach helps prevent any potential fines or disruptions, while ensuring your business is running at the lowest possible cost.
What should we do if we encounter technical issues with M365 or Google Workspace?
Our support team is available to assist you with any technical issues related to M365 or Google Workspace. Simply reach out through our support channels, and we'll work quickly to resolve any problems you may face.
Connect with Us
For comprehensive cloud services that empower your business, contact xFacilitator today.
Let us help you leverage the power of the cloud to drive your business forward.
For inquiries and more information:
- Phone: +1 (888) 274-3530